This feature will not appear unless the Submit Feedback extension is installed and enabled.

If you are having difficulty using WebCopy or have questions on how to use a particular feature, you can submit a support request via the application.

To submit a support request

  • From the Help menu, click Feedback, then Send a Support Request Send a Support Request
  • Enter the question or issue you have with WebCopy
  • To include a screenshot, check the Include a screenshot option
  • If you'd like a response from the Cyotek Team, fill in your email address
  • Click Submit to submit your request

Screenshots capture all visible windows on your desktop. You should ensure that no private or confidential information is visible before using the feedback utility.