Requesting Support

This feature will not appear unless the Submit Feedback extension is installed and enabled.

If you are having difficulty using WebCopy or have questions on how to use a particular feature, you can submit a support request via the application.

To submit a support request

• From the Help menu, click Feedback, then Send a Support Request
• Enter the question or issue you have with WebCopy
• To include a screenshot, check the Include a screenshot option
• If you'd like a response from the Cyotek Team, fill in your email address
• Click Submit to submit your request

Screenshots capture all visible windows on your desktop. You should ensure that no private or confidential information is visible before using the feedback utility.